Returns & Exchanges
At Kill Crew, we stand behind the quality of our gear and want to ensure you are fully satisfied with your purchase. If your gear doesn't fit or meet your expectations, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.
Pack and Ship
Place your items in their original packaging with tags attached and drop the package off at any authorized carrier location.
Processing and Refund
After we receive and inspect your items, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing